Or call our technical support: +31852080825

Available Monday through Friday from 7AM to 3:30PM CET
Please create a ticket before calling and keep the ticket number at hand.
At the moment we are only offering support in English, so we kindly ask you to address your issue in English.
Start a new topic

Maintenance of printer 3D Creatr HS

Hi everyone,

We are near Paris in France, and we work with 2 3D printer, Creatr dual and Creatr HS. Our printer have now more than 1 ant 2 years old !

We are looking for someone or a company to do the maintenance, this is impossible to find.


Thomas Viricelle


Hi Thomas,

I'm pretty sure there is nothing you couldn't do by yourself.

Would be please to help you by phone if I'm able.



Idéatis - Pont-à-Mousson - France

What sort of problems are you encountering with the printers?

Did you try contacting leapfrog support? As Dominique said it could be something you could do yourself.

Login or Signup to post a comment

User Manual

Filament Guide

  • Extrude at ~ 225o C.
  • Requires heated bed.
  • Works reasonably well without cooling.
  • Adheres best to polyimide tape.
  • Filament tolerances are usually tighter.
  • Prone to cracking, delamination, and wraping.
  • More flexible.
  • Can be bonded using adhesives or solvents(Acetone or MEK).
  • Fumes are unpleasent in enclosed areas.
  • Oil Based.
  • Extrude at ~ 180-225o C.
  • Benefits from heated bed.
  • Benefits greatly from cooling while printing.
  • Adheres well to a variety of surfaces.
  • Finer feature detail possible on a well calibrated machine.
  • Prone to curling of corners and overhangs.
  • More brittle.
  • Can be bonded using adhesives.
  • More pleasant smell when extruded.
  • Plant Based.

Demo Print Downloads

Drivers Downloads

Software Downloads

Firmware Downloads

Please request a firmware download via the Ticket System

Xeed Video Library