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New Creatr not accepting any stepper commands

I have a new creatr dual he that printed fine for about 8 hrs. and now has comply stopped taking commands for any stepper (extruders, x y and z) I have verified the power supply is putting out 24 volts dc.  The heaters for the extruders and the bed still heat up though

I see that my colleague David helped you in the ticket you opened a month ago.


Was the issue solved?


Was replacing the board the solution?

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User Manual

Filament Guide

ABS
  • Extrude at ~ 225o C.
  • Requires heated bed.
  • Works reasonably well without cooling.
  • Adheres best to polyimide tape.
  • Filament tolerances are usually tighter.
  • Prone to cracking, delamination, and wraping.
  • More flexible.
  • Can be bonded using adhesives or solvents(Acetone or MEK).
  • Fumes are unpleasent in enclosed areas.
  • Oil Based.
PLA
  • Extrude at ~ 180-225o C.
  • Benefits from heated bed.
  • Benefits greatly from cooling while printing.
  • Adheres well to a variety of surfaces.
  • Finer feature detail possible on a well calibrated machine.
  • Prone to curling of corners and overhangs.
  • More brittle.
  • Can be bonded using adhesives.
  • More pleasant smell when extruded.
  • Plant Based.

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