I had placed a support ticket but yhe anser i've got was't sattisfaing or solved my problem. Anyone got a suggestion?. Below is the Original request text.
First off all i don't have much experience with 3D printing and at the moment i am not abel too get a deasend print. After reading the manual 1 have 2 quenstians.
1// When i start up de machine and before i'going to print a object, bold fans at the extruders are already running. Is this normal?
2// i've measured the temp. off bold extruders with a external device(termokoppel) directly at the heather elements. The temp. is 25 a 30 Celsius degrees lower than the set temp. in Rep-host and also in Simplify3D
Thank you for contacting our technical support team! Is normal for both fan extruders to start when you turn the printer on. The temperature it showed in Simplify 3D is the right temperature and the one you should use for printing.
Looking forward to hearing from you!
Thank you for choosing Leapfrog 3D printers
Răduţa D.| Leapfrog Technical Support Team
Please request a firmware download via the Ticket System